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YojanaEligibilityGlobal Welfare Intelligence
Eligibility
Support & Enterprise SLA Center

Guaranteed Response Times, SLA Support & Civic Guidance

Need technical assistance, data clarification, or custom institutional SLA support? Our engineering and compliance team is here to assist.

All Systems Operational (99.98% 30-Day Uptime)

Community & Civic Free

Self-serve public documentation, knowledgebase articles, and community forum support.

Response: 24–48 Hours

Business & Partner Tier

Priority ticketing queue, integration engineering support, and webhook incident monitoring.

Response: < 8 Hours (Business)

Institutional Enterprise SLA

99.9% UPTIME

Contractually guaranteed response windows, 24/7 dedicated escalation engineer, and quarterly audit reviews.

P1 Response: < 1 Hour Guarantee

Open a Support or Incident Ticket

Our systems monitor ticket priority and SLA commitments in real time.

Target response: < 24 Hours (Standard Review)

Frequently Asked Questions

How do you verify official scheme sources?

Every rule and criterion references government gazettes, official .gov/.nic.in portals, or verified agency guidelines.

What is your refund policy?

We offer a 14-day statutory money-back guarantee on all software subscriptions if our platform does not meet your needs.

Can commercial subscribers influence rankings?

No. Our editorial and eligibility engine maintains strict structural independence from commercial monetization.

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